United Kingdom
Free UK Delivery for orders over £30
£4.99 Shipping charge for orders under £30
Saturday and Sunday Delivery is available for £10
Order for Sat/ Sun orders must be placed by 12pm on Friday
Order before 1pm Monday-Thursday to receive next working day delivery.
Orders placed before 1pm on a Friday will be delivered on Monday.
Please note Next Day Delivery can take 1-2 days from the date of dispatch and it may take longer for remote areas, islands and during exceptionally busy periods (e.g. Christmas).
All UK orders are dispatched with DPD. Once your parcel has left our warehouse you will receive an email with full tracking details and on the day of delivery you will receive a second email, and text message if you supplied a mobile number when placing your order, with a one-hour delivery window and more information on how to track your delivery. If you are not going to be in you will be able to change the delivery date, ask to collect your parcel from your nearest Pickup Shop, nominate a neighbour to receive your parcel for you or arrange to have your order delivered to a safe place at your address - all from this email or text message.
European Union Shipments
Following the EU-UK Trade and Cooperation Agreement significant changes have been made to the way we ship your parcels across the EU boarder.
If you are placing an order to one of the following countries, will will require your tax identification number:
Norway. We will need your Norwegian National Identity Number.
Spain. We will need your NIE number.
Italy (orders under €150). We will need your Italian Codice Fiscale
.
For all E.U. Shipments:
Delivery to the E.U. is FREE for all orders over €250
€15 shipping charge for all orders under €250
Delivery typically takes 2 - 5 days from the date of dispatch.
E.U. orders are dispatched with DPD, when your order leaves our warehouse you will receive an email advising you of tracking information and an estimated delivery date.
USA & Canada
Delivery to the United States of America and Canada.
Shipping is free when you spend $400 +
$35 shipping charge for all orders under $400
Delivery typically takes 2 - 5 days from the date of dispatch.
Orders shipped in to the USA and Canada are usually shipped with DHL Express, full tracking details will be emailed once your order has left our warehouse.
Any customs or local duty charges are the responsibility of the receiving customer and your local customs office may contact you before DHL can deliver your order.
Rest of world
Delivery to all other countries, including Australia and New Zealand
Shipping is FREE when you spend £300+
£25 shipping charge for all orders under £300 Delivery typically takes 2 - 5 days from the date of dispatch.
Orders which are classified as 'rest of world' are shipped using DHL Express, full tracking details will be emailed once your order has left our warehouse.
Any customs or local duty charges are the responsibility of the receiving customer and your local customs office may contact you before DHL can deliver your order.
